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We do more than sell hearing instruments
we provide hearing solutions.


Start Your Path To Better Hearing

Our Hearing Professionals

William Hartman, HIS

William Hartman, HIS

Bill has been serving the Watertown area since 1982, concentrating on customer hearing health. He is a New York State Licensed Hearing Aid Dispenser and Optician. In 1994, Bill purchased the long-established Watertown Hearing Aid Center. He is happy to help you find a solution to your hearing needs.

Karen Hartman

Karen Hartman
Office Manager

Karen serves as the Office Manager. She and Bill have been married for many years. Karen owned Bagelicious (formerly Chesapeake Bagel Bakery) in Watertown from 1997 until she sold the bagel shop in October 2006. While pondering what to do next, Bill suggested she come assist him at the Watertown Hearing Aid Center. Karen has been here since January 2007. Outside of work, she likes to spend time quilting and gardening.

Tammy Smithers

Tammy has been the receptionist at Watertown Hearing Aid Center for eight years now, calling and reminding you of your upcoming appointments. When not at work, Tammy loves spending time with her grandchildren and at her cottage on the lake.

Melissa Bright

Melissa Bright
Hearing Aid Technician

Melissa has been employed with the Watertown Hearing Aid Center since May 2018. She has a Bachelor's of Science in Speech Pathology and Audiology, from Kent University. When she is not at work she enjoys hiking and kayaking. Currently, she is working toward future licensure as a professional within the hearing healthcare industry.